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Acceptable Use Policy (AUP):

CityStore

 

CityStore Privacy Policy

Last updated: [April 4th 2026]

This Privacy Policy describes how CityStore (“we”, “our”, “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”).

By using our Site, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information in several ways when you visit or interact with CityStore.

A. Device & Usage Information (Automatically Collected)

When you visit our Site, we automatically collect certain information about your device and browsing activity, including:

  • IP address

  • Web browser type and version

  • Time zone and location data

  • Pages viewed and products browsed

  • Referring websites and search terms

  • Interaction data (clicks, scrolls, session duration)

We collect this information using technologies such as:

  • Cookies and browser storage

  • Log files and server analytics

  • Pixels and tracking technologies

  • Web beacons and tags

This information helps us improve website performance, security, and user experience.

B. Order & Account Information (Provided by You)

When you create an account, place an order, or contact us, we collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (credit/debit cards, bank transfer, mobile payments, digital wallets, or other supported payment methods)

  • Order history and purchase behavior

  • Customer support messages and communications

We refer to this as Order Information.

C. Marketing & Communication Data

If you subscribe to newsletters or marketing, we may collect:

  • Email marketing preferences

  • Responses to promotions or surveys

  • Advertising interaction data

Definition of Personal Information

In this policy, Personal Information includes Device Information, Order Information, and Marketing Data.

2. How We Use Your Information

We use your personal data to operate and grow CityStore safely and efficiently.

To Process Orders

  • Process payments securely

  • Arrange shipping and delivery

  • Send invoices and confirmations

  • Provide customer service and order updates

To Improve Security & Prevent Fraud

  • Verify transactions

  • Detect suspicious activity

  • Protect our customers and platform

To Improve Our Website & Services

  • Analyze site performance and usage

  • Optimize shopping experience

  • Develop new features and services

To Communicate With You

  • Send service messages and order notifications

  • Provide marketing offers (if you opt in)

  • Respond to inquiries and support requests

3. Sharing Your Personal Information

We only share information when necessary and responsibly.

We may share data with:

  • Payment processors and financial institutions

  • Shipping and logistics partners

  • Website hosting and analytics providers

  • Fraud prevention and security services

  • Marketing and advertising partners

We use Google Analytics to understand how visitors use CityStore.
You can learn how Google uses your data here:
https://policies.google.com/privacy

We may also disclose information if required by law or to protect our legal rights.

4. Advertising & Marketing

We may use your data to provide relevant advertising and promotions.

You can opt out of targeted advertising:

You can unsubscribe from marketing emails at any time using the link in our emails.

5. International Data Transfers

CityStore operates globally. Your information may be transferred to and processed in countries outside your own, including the United States and Canada, where data protection laws may differ.

We take appropriate safeguards to protect your data during such transfers.

6. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

To exercise any of these rights, contact us at:
support@city-stores.it.com

7. Data Retention

We keep your order and account information for our records unless you request deletion, or when retention is required for legal, tax, or fraud-prevention purposes.

8. Children’s Privacy

CityStore is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.

9. Security Measures

We implement industry-standard safeguards including:

  • SSL encryption

  • Secure payment gateways

  • Access control and monitoring

  • Regular security updates

No method of transmission is 100% secure, but we continuously improve our protections.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes.
Updates will be posted on this page with a revised date.

11. Contact Us

For questions, privacy requests, or support:

Email: support@city-stores.it.com

Thank you for trusting and shopping with CityStore.

 

 

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